(Almost) everything a small business owner needs to know about Human Resources. This will be an interactive training with attendee participation and real-life problem solving. There will be ample time for you to ask questions. TOPICS TO BE COVERED: - Effective Interviewing: Halos & Horns - Reward & Records: Keeping it Positive - Performance Improvement: Essential Points to Document - Complaint Investigations: Sorting Through the Facts and Accusations - The ABC's of HR: ADAA, FMLA, FLSA and EEOC INSTRUCTOR: Bob Schubert, SPHR; SHRM-SCP REGISTER: online at http://www.blinncollege.sbdcnetwork.net/assnfe/ev.asp?ID=35